Client needs are at the core of our full service approach.

Implementation

• Business and Technical Analysis
• Software and System Configuration and Parameterization
• Testing - PVT, Component, Unit, System Integration and User Acceptance
• Software Installation (GT.M, Profile/Anyware, PfW, FMS)
• Training and User Support
• Project Management

Custom Development

Triton can provide full scale custom development service in all phases from defining requirements to coding and from testing to implementing the new code in Production

24X7 Support

• 24X7 on call service for Profile System Production problems
• Debugging, troubleshooting, user queries
• Code management and patch release loading
• Database maintenance and tuning
• DR support, GTM replication support
• Connect:Direct support
• Operations consultancy and support

Configuration

• Product configuration (Loans and Deposits)
• System configuration (journaling, replication. security, etc)
• Business consultancy – work with clients to identify how configuration can align Profile operations with business requirements.

Integration

Integration of third party software with Profile components.
Some examples include:

• Web channels (i.e. Broad Vision)
• Scheduler (i.e. BQ+)
• Tivoli/MaxM (Alerting)
• Bank Wizard
• HACMP